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Does June calculate the average time spent in the app?
Does June calculate the average time spent in the app?

Everything you need to know

Updated over a week ago

June does not have a way to calculate average time spent in app.


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Understanding the Complexity

Calculating the average time a user spends in an app may seem straightforward, but it's a complex task due to the way user interactions are tracked. Consider the following sequence of events:

  • 03:38 pm: Triggered identify, home_opened, reports_opened, and various other events.

  • 03:39 pm: Triggered ran_prompt multiple times.

  • 04:40 pm: Triggered home_opened.

Based on these timestamps, determining exactly when a user is still "in" the product is challenging.

The Challenge of Identifying Continuous Engagement

When analyzing the sequence of events, how can we definitively say that a user is still engaged with the product?

Is there a pause between actions that signifies the user has left, or are they still engaged but simply inactive for a brief moment?

These questions illustrate the difficulty in pinpointing the exact time between two events that would confirm a user is still engaged with the product. For this reason we prefer not to give an insight that might not be necessarily true.

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