Whatever stage your company is at you want to know who is interacting with your core product actions

How to define Top Feature Users (Engagement)

The definition of engagement is very simple in this template: the person with the highest number of interactions with a certain feature is the most engaged one. Users will be ranked on the basis of this variable.

If you want to see who are the most engaged users with your whole product, use the Power Users template.

Why Top Feature Users

With this template you can rank your users by engagement on a single feature of your product so you can reach out to them to understand:

  • What makes them successful with your product

  • What can you do to make them even happier

  • How you can find more people like them

Creating a relationship with your most engaged customers is a good practice that most successful companies do. In this way, you'll learn where iterations are needed the most and in which direction you should go with your new features.

How to use the Top Feature Users template

Just pick the event corresponding to the feature you want to discover engagement for and select the audience, as simple as that.

Go to the report to see your Top Feature Users!

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